Information Agencies

Do you have any questions on the subject of food safety and the veterinary service? We shall be happy to answer your queries in writing or over the phone. 


Information Desk

The Information Desk fields questions on all FSVO-related matters except for CITES. For questions concerning pets and livestock, the relevant trade and travel regulations, and the safety of food, nutrition and articles of everyday use, the FSVO Information Desk provides information in writing and over the telephone.

Calls are taken from Monday to Friday during the following hours:

08.30 - 12.00 hrs.
14.00 - 16.30 hrs.

Tel. No.: +41 58 463 30 33
               E-Mail Infodesk


Media Relations

All queries from the media are answered by Media Relations.

Tel. +41 58 463 78 98

Email Media Relations


CITES-Desk

The CITES Desk handles queries concerning the protection ofspecies in international trade and the import and export of wild animals, plants and the products derived therefrom.

Federal Food Safety and Veterinary Office FSVO
Section CITES/ Protection of species
Schwarzenburgstrasse 155
3003 Bern

Calls are taken from Monday to Friday during the following hours:

08.30 - 12.00 hrs.

Tel No.: +41 58 462 25 41
           E-Mail CITES



Research Centre for Proper Housing of
Poultry and Rabbits (ZTHZ)

Burgerweg 22
3052 Zollikofen, Schweiz

Tel.: +41 31 915 35 15
       E-Mail ZTHZ


Last modification 10.01.2018

Top of page

https://www.blv.admin.ch/content/blv/en/home/das-blv/organisation/kontakt/auskunftsstellen.html