Information Agencies

Do you have any questions on the subject of food safety and the veterinary service? We shall be happy to answer your queries.

Customer communcations

The Customer communcations fields questions on all FSVO-related matters except for CITES. For questions concerning pets and livestock, the relevant trade and travel regulations, and the safety of food, nutrition and articles of everyday use, the FSVO Customer communcations provides information.

Tel. +41 58 463 30 33

E-Mail Customer communications


The CITES Desk handles queries concerning the protection ofspecies in international trade and the import and export of wild animals, plants and the products derived therefrom.

Federal Food Safety and Veterinary Office
Section CITES/ Protection of species
Schwarzenburgstrasse 155
3003 Bern

Calls are taken from Monday to Friday during the following hours:

08.30 - 12.00 hrs.

Tel. +41 58 462 25 41


Centre for Proper Housing of Ruminants and Pigs (ZTHT)

c/o Agroscope
Tänikon 1
8356 Ettenhausen, Schweiz

Tel. +41 58 480 33 77


Last modification 02.08.2023

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