Contact

Have you got questions about food, animals or species conservation? Find out who is responsible – for topics ranging from pets and travel regulations to veterinary medicines and media enquiries. You can then contact the right office directly.

Points of contact

Have you got questions about food safety or veterinary matters? We’d be happy to help.

• Pets and livestock

  Have you got questions about pets and livestock and the relevant trade and travel regulations?

  E-Mail: [e-mail]

  Phone: [phone]

  (Monday to Friday: 8.30am to 12 noon)

  You can also refer to our Entry check dogs/cats

• Nutrition and safety

  Have you got questions about nutrition and about the safety of food and consumer products?

  E-Mail: [e-mail]

  Phone: [phone]

  (Monday to Friday: 8.30am to 12 noon)

• Species conservation/CITES

  Have you got questions about species conservation in international trade and about the import and export of protected wild animals and plants, as well as their parts and derivatives?

  The CITES sector is responsible for this:

  Federal Food Safety and Veterinary Office
  CITES/species conservation sector
  Schwarzenburgstrasse 155
  3003 Bern

  Email

• Veterinary medicines

  Have you got questions about the import of veterinary medicines?

  Phone: [phone]

  E-Mail: [e-mail]

Other enquiries

Have you got questions about another topic?

Media relations

Media representatives should contact our media office:

Phone: [phone]

E-Mail: [e-mail]

More information for media representatives

Locations

• Federal Food Safety and Veterinary Office FSVO

  Schwarzenburgstrasse 155
  3003 Bern
  Switzerland

  Phone: [phone]

  (Monday to Friday: 8.30am to 12 noon)

  Parking place reservations: [phone]

  E-Mail: [e-mail]

  • Map of Campus Liebefeld (in French)

    PDF1.52 MB24 April 2026

• Institute of Virology and Immunology IVI

  Sensemattstrasse 293
  PO Box
  3147 Mittelhäusern
  Switzerland

  Phone: [phone]

  E-Mail: [e-mail]

  Website of the Institute of Virology and Immunology IVI